Work Experience

Prior Employment Dates

Dates Position Title Location
January 2024-Present Administrative Assistant Columbus, Ohio
May 2023-August 2023 Software Development Intern Dayton, OH
May 2022-May 2023 Restaurant Crew Member Columbus, OH
October 2021-April 2022 Office Assistant Columbus, OH

Prior Work Experience

  1. Administrative Assistant, January 2024 - Present
    The Ohio State University: Office of Student Life (Dining Services)
    1. Automate administrative workflows using Workday and Microsoft Excel, increasing office productivity by 25% and minimizing manual errors.
    2. Lead a team of 8 employees, identifying inefficiencies and implementing data-driven solutions.
    3. Partner with leadership to enhance operational efficiency through data analysis and process improvements, ensuring a seamless user experience.
  2. Software Development Intern, May 2023 - August 2023
    The Reynolds and Reynolds Company
    1. Developed and enhanced user-facing components within the Reynolds and Reynolds Dealer Management System (DMS), specifically focusing on ERA-IGNITE.
    2. Addressed and resolve software bugs stemming from previous feature implementations, ensuring the seamless functionality of the system.
    3. Collaborated with fellow interns to refine and standardize data keys across the Reynolds and Reynolds DMS, enhancing overall clarity for the development team.
    4. Acquired valuable experience within a professional setting while contributing to a compact and dynamic software development team.
  3. Restaurant Crew Member, May 2022 - May 2023
    Chipotle Mexican Grill
    1. Assumed a key role in providing exceptional customer service as a front-line team member. Interacted with and served customers, ensuring a positive dining experience.
    2. Proficiently prepared and maintained fresh ingredients to meet the high standards of Chipotle's culinary offerings.
    3. Contributed to the cleanliness and organization of the store, playing an integral role in maintaining a sanitary and inviting environment for both customers and staff.
    4. Successfully managed high-volume shifts, serving over 500 customers per shift. Thrived in a fast-paced environment, ensuring accuracy and efficiency in order fulfillment.
  4. Office Assistant, October 2021-April 2022
    The Ohio State University: Office of Student Life (Housing and Residence Education)
    1. Assisted residents of Ohio State's Baker Hall East and Baker Hall West with general inquiries.
    2. Utilized Microsoft Excel and Microsoft Teams to organize and communicate relevant information for other Office Assistants.
    3. Cultivated a welcoming environment for residents.
    4. Strengthened my capacity to interact with end users (residents) and collaborate with colleages.

Volunteering Experience